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Shipping Policy

Shipping Policy

At Selens, we are proud to offer 24 hour order processing (excluding weekends and holidays). All items purchased include FREE standard shipping to all US destinations within 3 to 7 business days.

 

Shipping Carrier

Selens ships with FedEx, UPS, DHL, and USPS for our deliveries.

 

Processing Orders
Orders are processed within 24 hours and are shipped out as soon as possible.

 

Undeliverable Packages
Most of our carriers make three attempts to deliver a package. After three delivery attempts, the package will be returned to Selens as an undeliverable package. In the event that this occurs, please contact us at support@selens-online.com to make arrangements for reshipment.

 

Cancelled Orders
We make every attempt to process orders as quickly as possible. Therefore, you should notify our customer service to cancel orders before 02:00 PM (PST) on the same day the order was placed by contacting support@selens-online.com. Make sure to include the following information when requesting an order cancellation: Order number, contact